Your only data point is a monthly report
The FM company sends a PDF at the end of the month. It says everything was done. You have no way to verify the claim — and no recourse when complaints arise.
For facility owners
HelpYard gives facility owners real-time visibility into what their FM contractor is actually delivering
HelpYard gives facility owners real-time visibility into what their FM contractor is actually delivering: what was done, what was missed, and where the gaps are.
The facility owner problem
You're paying for cleaning you can't verify
Tenant complaints catch you off guard
A tenant calls about a dirty common area. You call the FM company. They say it was cleaned. There's no record either way. You're the one who looks bad.
SLA discussions are he-said/she-said
When it's time to renegotiate or switch FM companies, you have no objective data. Performance discussions become arguments with no evidence on either side.
How HelpYard helps facility owners
Real-time visibility into your FM contractor's work
Live SLA performance dashboard
See task completion rates by site, by day, by team. Not a monthly PDF — a live view that updates as your FM contractor's team works.
Photographic proof by area
Every task completion includes a timestamped photo. When a tenant complains, you have evidence — either the area was cleaned, or it wasn't.
Overdue task alerts
Set alerts for overdue tasks in critical areas. Know before your tenants do — and before it becomes a complaint.
Objective data for contract negotiations
Renewal, renegotiation, or switching FM companies — you have real performance data, not a he-said/she-said discussion.
How it works for facility owners
Your FM contractor runs on HelpYard. You see the results.
HelpYard works through your existing FM company relationship. When your FM contractor activates HelpYard for your sites, you get read-only access to their live compliance dashboard automatically. No extra setup, no new contracts on your side.
Already have an FM contractor?
Send them to the FM company page. When they start a pilot, you get access to your sites automatically.
Show your FM company →Want to drive this yourself?
Get in touch. We'll reach out to your FM contractor together and help get the pilot started.
Talk to us →See what your FM contractor is actually doing
Start a free pilot today. Talk to your FM company about using HelpYard together.
Start your pilot